AI Relationship Managers

One AI RM.The Entire Customer Loop.

From first touch to payment collection, Audatec runs lead generation, qualification, sales, support, and collections as one context-aware system.

5 stages

Entire customer lifecycle coverage

Zero

Context lost in handoffs—same RM

6+ languages

Regional Language expertise

Lead Gen
Qualification
Sales
Support
Collection

Live Preview

Command Center Snapshot

Live
Waveform and transcript stream in real-time while the conversation runs.
Compliance alerts and disclosure checkpoints are surfaced as they occur.
Post-call entities sync directly to CRM with auditable records.
Checking Policy

Trusted by teams

Built for BFSI, telecom, and collections journeys.

Enterprise-ready
BFSI / Financial Intelligence

Data Sutram

Proof

Trusted outcomes from real customer loops

Track lifecycle coverage, continuity, and multilingual quality with production-grade observability.

5 stages
Entire lifecycle coverage

Lead Gen, Qualification, Sales, Support, and Collection—one continuous flow with full context preserved.

Zero
Context lost in handoffs

Same AI RM across every stage. No handoffs, no dropped context, no repeated stories.

6+ languages
Regional linguistic expertise

Indian language support with cultural nuance, regional context, and emotional tone built in.

2.5M+
Calls per Day

Can support 2.5M+ voice calls daily across Indian languages with native-level fluency and cultural nuance.

500K+ registered users
Known customer scale

Trusted by enterprises like RP Infotel with 500K+ registered users and production-scale deployments.

Platform

Two surfaces, one relationship intelligence core

Audatec combines lifecycle execution and command center observability so teams can deploy and monitor with confidence.

Lifecycle RM Engine

Run lead generation, qualification, sales, support, and collections as one context-preserving workflow.

  • One memory thread across every customer stage.
  • Stage-aware tone for consultative to recovery journeys.
Command Center

Monitor transcript quality, compliance coverage, and post-call CRM outcomes from a single operational surface.

  • Real-time transcript and sentiment surfaces.
  • Compliance and audit-ready event visibility.
The Complete Loop

One RM. End-to-End.

Unlike point solutions that fragment your customer journey, Audatec keeps same context, same relationship, and zero handoff friction.

1

Lead Gen

Outbound, inbound, referrals - capture every opportunity.

2

Qualification

Score, segment, and nurture until each lead is sales-ready.

3

Sales

Present, negotiate, and close with context-aware intelligence.

4

Support

Resolve and retain with the same relationship memory layer.

5

Collection

Recover payments with empathy, policy controls, and continuity.

Scenarios

Where traditional handoffs break and AI RM continuity wins

Use-case depth from sales, support, and collections shows how full-loop context changes outcomes.

Lead Gen -> Qualification

Traditional

Cold calls, fragmented CRM updates, and stale lead queues.

AI RM

Continuous engagement, scoring, and nurturing with full history.

Sales -> Support

Traditional

Context loss at handoff; customers repeat their story.

AI RM

Same intelligence handles post-sale with complete relationship memory.

Support -> Collection

Traditional

Collections starts from zero and tone often degrades trust.

AI RM

Adaptive tone with payment and support history carried forward.

How we handle it

How we handle situations better

Sales, support, and collections powered by one context-aware AI RM—no handoffs, no dropped context.

Sales

Convert more leads efficiently without cold-call fatigue.

Multi-channel outreach across voice, SMS, and WhatsApp.
Objection handling trained on your playbook.
Real-time CRM logging with escalation to human reps.
Support

Resolve issues faster with full customer context.

Prior interactions and purchase history remain available.
Proactive outreach for at-risk customers.
CSAT capture and structured resolution tracking.
Collections

Recover payments with context-aware conversations.

Adaptive tone for hardship and commitment follow-up.
Automated reminders across preferred channels.
Negotiation and promise-to-pay tracking in one loop.

Real Calls

Hear Our AI in Action

Live outbound calls handled autonomously by Audatec AI Relationship Managers — across sales, support, and collections.

Call:
— Agent speaks with context from previous calls
Sales

Home Loan Cross-Sell — Inbound Lead

2:15·Qualified Lead
-1:-12:15
Live Transcript
AI AgentGood morning! Thank you for calling Audatec Financial Services. My name is Anika, your AI Relationship Manager. How can I help you today?
CustomerHi, I was looking at your home loan options. I'm interested in something around 50 lakhs.
AI AgentGreat choice! For a 50 lakh home loan, our current interest rate starts at 8.5% APR with a 20-year tenure option. There's a one-time processing fee of ₹10,000.
CustomerThat sounds reasonable. What about the lock-in period?
AI AgentThere's a 12-month lock-in period. After that, you can prepay or foreclose without any penalty. I should also mention that by proceeding, you give consent for us to process your application and run a credit check. Would you like to proceed?
CustomerYes, sounds good. Let's proceed with the application.
AI AgentWonderful! I'll share the KYC documents link on your registered email. The next step is document verification, which typically takes 2-3 business days. Thank you for choosing Audatec!
Press play to see the conversation unfold in real time
Capabilities

Built for your stack and your compliance posture

Integrations, memory, observability, omnichannel reach, and enterprise controls in one operating layer.

INTEGRATIONS

Connect AI RMs to CRM, ERP, billing, and communication platforms with pre-built and custom APIs.

OMNICHANNEL

One conversation thread across voice, SMS, WhatsApp, email, and chat.

SECURITY

Enterprise-grade encryption, access controls, and compliance-by-design operation.

AUDIT

Conversation monitoring and report export enable continuous auditability.

Integrations

SalesforceZohoFreshdeskREST APIsVoiceWhatsAppSMSChat
Languages

Fluent in Indian languages and regional nuance

From lead calls to collections follow-up, conversations adapt to language, context, and emotional tone.

6+

Languages

2.5M+

Calls

99%

Accuracy

हिन्दी

Hindi

తెలుగు

Telugu

தமிழ்

Tamil

বাংলা

Bengali

मराठी

Marathi

ಕನ್ನಡ

Kannada

Customers

Trusted by leading enterprises

Industry leaders across fintech, telecom, and debt recovery deploy Audatec to close the full customer loop.

BFSI / Financial Intelligence

Data Sutram

Data Sutram empowers lenders, fintechs, and financial platforms with privacy-first external intelligence across fraud detection, customer acquisition, cross-selling, and collections. Trusted by 50+ companies.

  • Power outreach for DS Resolve and DS Collect—contact ability and portfolio monitoring at scale
  • Maintain consistent, compliant communication across the full lifecycle

Telecom / Contact Center

RP Infotel

RP Infotel delivers cutting-edge contact center solutions, IVR systems, IP-PBX, omnichannel software, and telecom infrastructure to 500K+ registered users. A leader in call center and UC solutions across India.

  • Seamless integration with contact center and IVR infrastructure
  • Scale inbound and outbound campaigns with AI-powered conversations

Debt Recovery

Alexa Partners

Alexa Partners operates on a "No Collection, No Commission" model, offering end-to-end debt collection, legal collections, and international recovery. With 74+ collectors, 50+ legal professionals, and presence in 60+ Indian cities and 40+ countries.

  • Drive follow-ups and negotiation with context-aware, empathetic conversations
  • Scale telecalling and reminder campaigns without adding headcount
Vision

One relationship from first call to final payment

Scale without sprawl while keeping the human quality of every customer interaction.

Scale without sprawl

Handle significantly more customer journeys without fragmented tooling.

Zero slippage

No leads lost in handoffs and no context drops across lifecycle transitions.

Consistent experience

Maintain quality from first outreach to support and collection follow-up.

Ready to close the loop?

Build your Audatec relationship workflow

Connect voice, memory, compliance visibility, and CRM execution into one reliable operating system.